ECSO has openings for the position of 911 Calltaker-Dispatcher Trainee.  You may apply now using the link further below.

Timeline:
Now through June: Skill testing and interviews
June-July: Evaluation of candidates who pass the skill test and interview (background checks, etc.)
July 18: Estimated training academy start date for selected candidates

No dispatching experience is necessary to apply, as we provide a full paid training program to successfully hired candidates. Applicants with experience in public safety dispatching or calltaking are also encouraged to apply.

Fast and accurate Keyboarding and Data Entry skills are essential for this position. The minimum typing speed needed is 40 wpm (net) on a standard computer keyboard.

All applicants will be given a skills test, which takes 90 minutes to 2 hours to complete. The test can be done on your home computer or at our facility. To take the test at home you will need:

  • Computer with a keyboard (a mouse/trackpad is optional but you might find it useful for some test sections)
  • A standard web browser (Edge, Chrome, or Firefox are recommended. Safari is possible with adjustments. Other browsers might not correctly run all test elements.)
  • Reliable internet connection
  • Headphones (or high-clarity speakers) to use during the audio data entry sections

If you do not own an appropriate computer, you can make an appointment to test at the ECSO facility after your application is accepted.

Apply Online

Download our employment application in PDF

For minimum job requirements, duties, and other information about the position, see the links below:

Job Description

Benefits

Entry level wage for trainees is $4,277/month. Subsequent increases are earned by years employed per our current labor agreement up to $5,457/month at the top step of a full 911 Calltaker-Dispatcher.

Play the video below for a look behind the scenes at ECSO of our wonderful 9-1-1 Call Taker/Dispatchers at work: