ECSO is now welcoming applications for the position of 911 Calltaker-Dispatcher Trainee. The start date of employment for new hires will not be until October; however, the testing process is happening now.
Wage range is $3,608/month for trainees up to $5,371/month for the top step of a full 911 Calltaker-Dispatcher. See the links below for detailed job description and benefit information.
Employment Process Timeline:
- Now through end of July: Skill testing (administered online only)
- Early August: Panel Interviews (planned to be in-person at ECSO if public health status allows)
- August-September: Background checks; medical and psychological exams
- October: Starting hire date for successful candidates to begin training
Our Keyboarding and Data Entry skill test will only be administered online, due to COVID-19 concerns. Qualified applicants will be sent a testing invitation link. To take the test, you will need a computer with a keyboard, internet connection, and preferably headphones to use during the audio data entry sections.
Please Note: Fast and accurate Keyboarding is an essential skill for this position. We require a minimum Keyboarding speed of 40 words-per-minute after deductions for errors.
You can check that your computer is able to run the test here:
The CritiCall website has a test preparation guide, which is highly recommended to read, and a link to a Data Entry practice test:
Play the video below for a look behind the scenes at ECSO of our wonderful 9-1-1 Call Taker/Dispatchers at work: