911 Dispatcher Trainee

ECSO has paused hiring for the 911 Dispatcher Trainee position.  You may submit an application now to be notified once testing and interviews resume (estimated for January 2023.)

No dispatching experience is necessary to apply, as we provide a full paid training program to successfully hired candidates. Applicants with experience in public safety dispatching or calltaking are also encouraged to apply.

Fast and accurate Keyboarding and Data Entry skills are essential for this position. The minimum typing speed needed is 40 wpm (net) on a standard computer keyboard.

When recruitment resumes, all applicants will be given a skills test, which takes approximately 30 minutes to complete. The test can be done on your home computer or at our facility. To take the test at home you will need:

  • Computer with a keyboard (a mouse/trackpad is optional but you might find it useful for some test sections)
  • A standard web browser (Edge, Chrome, or Firefox are recommended. Safari is possible with adjustments. Other browsers might not correctly run all test elements.)
  • Reliable internet connection
  • Headphones (or high-clarity speakers) to use during the audio data entry sections

If you do not own an appropriate computer, you will be able to make an appointment to test at the ECSO facility during the next recruitment window.

Click Here to Apply Online

Or: Download our employment application in PDF

For minimum job requirements, duties, and other information about the position, see the links below:

Job Description

Benefits

Entry level wage for trainees is $4,705/month. Subsequent increases are earned by years employed per our current labor agreement up to $6,003/month at the top step of a full 911 Calltaker-Dispatcher (55 months of service.)

Play the video below for a look behind the scenes at ECSO of our wonderful 9-1-1 Call Taker/Dispatchers at work: