911 Calltaker-Dispatcher Trainee

ECSO has paused accepting new applications for this position while we evaluate candidates from our recently closed recruitment. The information below is preserved for future hiring windows.

No dispatching experience is necessary to apply, as we provide a full paid training program to successfully hired candidates.

This position is only open to residents of Jackson County, Oregon or those who can reliably commute from adjacent counties. ECSO cannot provide relocation assistance; and any job offer would be contingent upon passing all pre-hire assessments (medical screening, background investigation, etc.)

Before you apply, we ask that you be certain you are able to type 45 wpm (after deductions for errors) on a standard keyboard. Keyboarding and Data Entry are essential baseline skills for this position and are not taught in our training program. These skills are measured in our online skill test, which must be passed to qualify for an interview.

Entry-level pay for trainees is $5,112 per month.  Subsequent step increases are earned by years employed, per our labor agreement, up to the top step at 55 months of service. Currently, the top step pay is $6,524.

How to Apply

You may complete our application entirely online or download a PDF and email or mail it to us.

Click Here to Apply Online

Or: Download our employment application in PDF

Skill Test
After ECSO receives your application, we will send you instructions for taking the online skills test, which measures Keyboarding speed, Data Entry speed, and other job-related abilities. The test takes approximately 30 minutes to complete. To test online, you will need the following:

  • Computer with a keyboard (the test is not touch-screen enabled)
  • Reliable internet connection
  • Standard web browser (Edge, Chrome, or Firefox are recommended. Safari is possible with adjustments. Other browsers might not correctly run all test elements.)
  • Optional: mouse or trackpad (your keyboard's Tab/Shift-Tab can be used to navigate instead)
  • Optional: Audio speaker or headphones (one test uses an audible alert tone; but the alert also flashes onscreen)

For minimum job requirements, duties, and other information about the position, see the links below:

Job Description


Play the video below for a look behind the scenes at ECSO of our wonderful 9-1-1 Call Taker/Dispatchers at work: