911 Dispatcher Trainee

ECSO is now conducting open recruitment for the position of 911 Dispatcher Trainee. You may submit an application online using the link further below.

No dispatching experience is necessary to apply, as we provide a full paid training program to successfully hired candidates. Applicants with experience in public safety dispatching or calltaking are also encouraged to apply.

Important! - Please note: Before applying, please be certain you are able to type 40 wpm (after deductions for errors) on a standard keyboard. Keyboarding and Data Entry are essential baseline skills for this position and are not taught in our training program.

All applicants will be given a skills test to measure Keyboarding speed, Data Entry speed, and other job-related abilities. The test takes approximately 30 minutes to complete. It can be done on your home computer or at our facility. To take the test at home you will need:

  • Computer with a keyboard (a mouse/trackpad is optional but you might find it useful for some test sections)
  • A standard web browser (Edge, Chrome, or Firefox are recommended. Safari is possible with adjustments. Other browsers might not correctly run all test elements.)
  • Reliable internet connection
  • Headphones (or high-clarity speakers) to use during the audio data entry sections

If you do not own (or have access to) an appropriate computer, you will be able to make an appointment to test at the ECSO facility after we receive your application.

Click Here to Apply Online

Or: Download our employment application in PDF

For minimum job requirements, duties, and other information about the position, see the links below:

Job Description

Benefits

Entry level wage for trainees is $4,705/month. Subsequent increases are earned by years employed per our current labor agreement up to $6,003/month at the top step of a full 911 Calltaker-Dispatcher (55 months of service.)

Play the video below for a look behind the scenes at ECSO of our wonderful 9-1-1 Call Taker/Dispatchers at work: