911 Calltaker-Dispatcher Trainee
ECSO is not currently hiring for this position. You may still apply if you wish to take our online skill test and be notified of any hiring opportunities within six months.
We greatly appreciate your interest in working in the 911 profession. No dispatching experience is necessary to apply to ECSO, as we provide a full paid training program to successfully hired candidates. Applicants with experience in public safety dispatching or calltaking are also encouraged to apply.
Entry-level pay for trainees is $4987 per month. Subsequent step increases are earned by years employed per our labor agreement up to $6,363 per month at the top step (55 months of service.)
For minimum job requirements, duties, and other information about the position, see the links below:
The sections below contain important information about the steps needed to qualify for an interview.
This position is only open to residents of Jackson County, Oregon or those who can reliably commute from adjacent counties. ECSO cannot provide relocation assistance; and any job offer would be contingent upon passing all pre-hire assessments (medical screening, background investigation, etc.)
Before applying, we ask that you be certain you are able to type 45 wpm (after deductions for errors) on a standard keyboard. Keyboarding and Data Entry are essential baseline skills for this position and are not taught in our training program.
Step 1: Application
You may complete our application entirely online or download a PDF and email or mail it to us.
Step 2: Skill Test
Approved applicants will be given a skills test to measure Keyboarding speed, Data Entry speed, and other job-related abilities. The test takes approximately 30 minutes to complete. To take the test remotely you will need:
- Computer with a keyboard (the test is not touch-screen enabled)
- Reliable internet connection
- Standard web browser (Edge, Chrome, or Firefox are recommended. Safari is possible with adjustments. Other browsers might not correctly run all test elements.)
- Optional: mouse or trackpad (your keyboard's Tab/Shift-Tab can be used to navigate instead)
- Optional: Audio speaker or headphones (one test uses an audible alert tone; but the alert also flashes onscreen)
Step 3: Waiting List
Applicants who pass the skill test will be placed on a waiting list to be notified of any hiring opportunities within six months of the test date.
Play the video below for a look behind the scenes at ECSO of our wonderful 9-1-1 Call Taker/Dispatchers at work: