ECSO is now welcoming applications for the position of 911 Calltaker-Dispatcher Trainee.  The start date of employment for new hires will not be until October; however, the testing process is happening now.

Apply Online

Download Employment Application in PDF

Wage range is $3,608/month for trainees up to $5,371/month for the top step of a full 911 Calltaker-Dispatcher.  See the links below for detailed job description and benefit information.

Job Description

Benefits

Employment Process Timeline:

  • Now through end of July: Skill testing (administered online only)
  • Early August: Panel Interviews (planned to be in-person at ECSO if public health status allows)
  • August-September: Background checks; medical and psychological exams
  • October: Starting hire date for successful candidates to begin training

Our Keyboarding and Data Entry skill test will only be administered online, due to COVID-19 concerns.  Qualified applicants will be sent a testing invitation link.  To take the test, you will need a computer with a keyboard, internet connection, and preferably headphones to use during the audio data entry sections.

Please Note: Fast and accurate Keyboarding is an essential skill for this position.  We require a minimum Keyboarding speed of 40 words-per-minute after deductions for errors.

You can check that your computer is able to run the test here:
https://online.testgenius.com/sampletest/user-registration.html?SAMPLE-Practice%20Keyboarding

The CritiCall website has a test preparation guide, which is highly recommended to read
https://criticall911.com/dispatcher-testing/applicants/

 

Play the video below for a look behind the scenes at ECSO of our wonderful 9-1-1 Call Taker/Dispatchers at work: